الشروط والأحكام القياسية للبيع

Standard Terms and Conditions of Sale

Products and Services

Industrial Coffee Standards primarily offers coffee products within the Kingdom of Saudi Arabia. There are no restrictions on who can purchase the products except for legal restrictions such as age

Order and Payment

Orders are confirmed by advance payment. The total invoice amount must be transferred in full to the company account detailed below

Bank Name: Saudi National Bank

Account Holder Name: Industrial Coffee Standards

Account Number: 12200001463607

IBAN: SA7910000012200001463607

Orders are shipped within 1 to 4 business days after order confirmation and receipt of payment details. Orders cannot be canceled or modified after confirmation

Shipping and Delivery

International shipping is not available; shipping is restricted to the Kingdom of Saudi Arabia only

Delivery times range from 1 to 4 business days

Returns and Refunds

Returns or refunds of products are only accepted in the case of receipt of damaged goods

Return requests must be made within 7 days of receiving the damaged product, with proof of damage provided

Privacy and Security

We protect customer information according to the highest standards of security and privacy

All payment transactions are conducted via bank transfers to ensure security

Accounts

Customers are required to create an account to make purchases from the website

Customers are responsible for maintaining the confidentiality of their account login information

We reserve the right to terminate or suspend accounts that violate the terms and conditions

Intellectual Property

All content, including texts, images, and trademarks, is the property of Industrial Coffee Standards and may not be used without prior written permission

Liability and Disclaimer

We are not responsible for the incorrect use of products or any damages that may result

We are not liable for external content or links present on our site

Governing Law

These terms and conditions are governed by the laws of the Kingdom of Saudi Arabia, and all legal disputes will be resolved in accordance with these laws

Contact Information

For customer service and inquiries, please contact us via the email or phone number listed on the "Contact Us" page

These terms and conditions ensure the rights of both the company and customers, defining each party's responsibilities to ensure a safe and fair shopping experience